Payment Services Act
Machi Coins are an in-house (self-issued) prepaid payment instrument as defined by Japan's Payment Services Act (資金決済法). This page lists the statutory disclosures. It is not legal advice.
Machi / Operator: Yao Kai (sole proprietor). Fuller legal name and address will be disclosed without delay upon lawful or reasonable request via hi@machicity.com.
For questions or complaints about Machi Coins, contact hi@machicity.com (email support; replies normally within 3 business days; Japanese support available when needed).
Name: Machi Coins (Machi 币). Purchased as top-up packs via App Store in-app purchase (iOS) or Web checkout; prices as shown on each pack (anchored at 1 coin ≈ ¥1 JPY).
Usable only inside the Machi app and machicity.com for digital resources, templates and compliant platform services. Not redeemable for cash, not transferable, not withdrawable.
Machi Coins do not expire.
No cap on held balance; per-purchase amounts follow the offered packs (currently up to 64,800 coins per pack).
After signing in, the balance and full ledger are visible anytime in the app (Settings → Machi Coins Wallet) or on the Web wallet page.
Purchased coins are in principle non-refundable except where required by law (e.g. discontinuation of issuance). Packs bought through the App Store follow Apple's refund rules; coins from an Apple-refunded pack are clawed back from the balance.
Balance handling on account deletion or suspension for terms violations follows the Terms of Service. Coins may be temporarily unusable during maintenance.
Use of Machi Coins is governed by the Terms of Service, Membership Terms and Refund Policy on this site.
If the unused balance exceeds the statutory threshold (¥10,000,000) on a base date (March 31 / September 30), Machi will file with the competent Local Finance Bureau and deposit the statutory security as required by law.